Frequently Asked Questions

See our frequently asked questions however if you have additional inquiries please fill out our contact form and we will get back to you!

What types of floor plans are available?

We offer one- and two-bedroom floor plans.

What costs are additional to rent (utilities, parking, storage)?

Valet trash ($30/month), pest control ($3/month), and limited waiver of liability insurance ($13/month). Electric, cable, and internet are the resident's responsibility — cable and internet are available through AT&T. Water and sewer remain in Chenal Pointe's name, and residents are billed based on unit square footage and occupancy.

Are apartments furnished or unfurnished?

Unfurnished.

What are the laundry options — in-unit, shared, or off-site?

Every home comes with a full-size washer and dryer.

What community amenities are available?

A 24/7 fitness center, a swimming pool with grill and fire pit, a dog park, and a grilling station.

Are you pet-friendly? What are your pet policies and fees?

Yes! We charge a one-time pet fee of $350 per pet plus $15/month pet rent per pet. We do have breed restrictions, but there is no weight limit.

What is the process to apply for an apartment?

Visit www.liveatchenalpointe.com and select "Apply Now."

What is the lease length? Do you offer short-term leases?

We offer lease terms ranging from 6 to 15 months.

Is there an application fee?

Yes, $60 per applicant.

Are co-signers or guarantors allowed?

Yes. Co-signers/guarantors must show income of at least 5 times the monthly rent.

How can I pay rent (online, check, auto-pay)?

Rent is paid online via our resident portal.

Is parking available? Is it assigned or first-come?

Parking is first-come, first-served. Residents who prefer assigned parking may rent a private garage for $85/month.

Are there guest parking options?

Yes, guest parking spots are clearly labeled throughout the community.

Is the community gated?

Yes.

How are emergency repairs handled?

We offer 24/7 maintenance for emergencies.